Privacy Policy

At Castors.md, we take the protection of your personal data and the safeguarding of your privacy very seriously.
This Privacy Policy describes how we collect, use, and protect your information.

Information Collection and Use

We collect information about you when you register on our website, place an order, or subscribe to our newsletter.
We may collect details such as your name, email address, phone number, shipping address, and order information.

We use this information to process your orders, communicate with you regarding your purchases, provide updates about new products and promotions, and improve our services.

Protection of Your Information

We take appropriate measures to protect your personal data from unauthorized access, use, or disclosure.
Our data storage systems are secured, and we employ safeguards to prevent unauthorized access or hacking attempts.

Disclosure of Information to Third Parties

We do not sell, trade, or transfer your personal data to third parties without your consent, except when it is necessary to process your order (for example, for delivery purposes).

Consent to the Privacy Policy

By using our website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.
If you do not agree with these terms, please do not use our website.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time.
If any significant changes are made, we will notify you via our website or by email.
All updates take effect immediately upon publication on the website.

Contact Us

If you have any questions or comments regarding this Privacy Policy, please contact us via the feedback form available on our website.
We are always happy to answer your questions and assist you.

Children’s Data Protection

Our website is not intended for children under 16 years of age.
If we become aware that we have collected personal data from a child without verified parental or guardian consent, we will delete such information immediately.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so we can remove this information from our system.

Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Moldova.
Any disputes arising in connection with the use of our website or this Privacy Policy shall be resolved under Moldovan law.

This Policy does not apply to the practices or websites of third parties linked to our site, even if they contain references to us.
We are not responsible for the privacy practices or actions of third parties, even if they access data shared through our website.

Data Deletion Request

Confidentiality and user data protection are our top priorities.
If you wish to request the deletion of your personal data from our system, you can do so in several ways:

• Feedback Form: Use the contact form on our website to submit a data deletion request. Provide the necessary details, and we will process your request as soon as possible.
• Email: You may also send a deletion request by email. Please include enough information for us to identify your account or the data you want deleted.
• Written Request: If necessary, you can send a written request to our mailing address, specifying which data you would like us to remove.
• Phone Call: Call us using the phone number listed on our website, and our specialist will assist you in deleting your data.

We commit to processing all data deletion requests in accordance with applicable data protection laws.
After receiving your request, we will delete or anonymize your data within the legally required time frame.

Please note that in certain cases, we may be required by law to retain specific data.
In such instances, we will ensure compliance with legal obligations and transparently inform you of the reasons for data retention.

Conclusion

We adhere to high standards of personal data processing and fully respect your privacy.
We value your trust and strive to maintain transparency and security in handling your information.
If you have any questions or feedback regarding this Privacy Policy or our website, please contact us — we will be glad to assist you.